The paper shows how a QFD technique can be applied in the preliminary steps of a Health Technology Assessment to obtain quantitative parameters that help the Top Management of a hospital to choose the most correlated features with the expressed customers (medical staff and patients) needs. In particular the study focuses on assessing the acquisition of a new CIS/PACS infrastructure (Cardiology Information System / Picture Archiving and Communications System) for the Cardiology Department of the Meyer Hospital in Firenze, Italy.

Assessing the impact of a CIS/PACS technology for a cardiology department using QFD methodology / Luschi, Alessio; Caltagirone, L.; Mondovecchio, C.; Miniati, Roberto; Iadanza, Ernesto. - ELETTRONICO. - 57:(2016), pp. 965-968. (Intervento presentato al convegno 14th Mediterranean Conference on Medical and Biological Engineering and Computing, MEDICON 2016 tenutosi a cyp nel 2016) [10.1007/978-3-319-32703-7_189].

Assessing the impact of a CIS/PACS technology for a cardiology department using QFD methodology

LUSCHI, ALESSIO;MINIATI, ROBERTO;IADANZA, ERNESTO
2016

Abstract

The paper shows how a QFD technique can be applied in the preliminary steps of a Health Technology Assessment to obtain quantitative parameters that help the Top Management of a hospital to choose the most correlated features with the expressed customers (medical staff and patients) needs. In particular the study focuses on assessing the acquisition of a new CIS/PACS infrastructure (Cardiology Information System / Picture Archiving and Communications System) for the Cardiology Department of the Meyer Hospital in Firenze, Italy.
2016
IFMBE Proceedings
14th Mediterranean Conference on Medical and Biological Engineering and Computing, MEDICON 2016
cyp
2016
Luschi, Alessio; Caltagirone, L.; Mondovecchio, C.; Miniati, Roberto; Iadanza, Ernesto
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Utilizza questo identificatore per citare o creare un link a questa risorsa: https://hdl.handle.net/2158/1061432
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