The paper presents the analysis of an original online survey that aims at checking the factors triggering surprise in randomly chosen evaluators who were submitted a set of surprising products. The authors use the answers to check the capability of a situated FBS-based model to help catch the main factors triggering surprise in products, here seen as a mismatch between what is interpreted and previously conceived expectations. The survey questionnaire shows to be effective in grabbing surprising factors and the results demonstrate that the model allows a strong ex-post convergence in the investigation of surprising factors.
What surprised you? A questionnaire to map unexpectedness through FBS variables / Becattini, N.; Borgianni, Y.; Cascini, G.; Rotini, F.. - ELETTRONICO. - (2016), pp. 1-10. (Intervento presentato al convegno The Fourth International Conference on Design Creativity (4th ICDC) tenutosi a Atlanta, GA, nel November 2nd-4th, 2016).
What surprised you? A questionnaire to map unexpectedness through FBS variables
Rotini, F.
2016
Abstract
The paper presents the analysis of an original online survey that aims at checking the factors triggering surprise in randomly chosen evaluators who were submitted a set of surprising products. The authors use the answers to check the capability of a situated FBS-based model to help catch the main factors triggering surprise in products, here seen as a mismatch between what is interpreted and previously conceived expectations. The survey questionnaire shows to be effective in grabbing surprising factors and the results demonstrate that the model allows a strong ex-post convergence in the investigation of surprising factors.File | Dimensione | Formato | |
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