The paper analyses the pricing structure and level of current accounts for verifying the relative impact on customer satisfaction and customer loyalty

How does pricing affect customer attrition? Evidence from packaged account holders / Bocchialini, Elisa; Ielasi, Federica; Rossolini, Monica. - In: ECONOMIC NOTES. - ISSN 0391-5026. - STAMPA. - 44:(2015), pp. 75-100.

How does pricing affect customer attrition? Evidence from packaged account holders

Bocchialini, Elisa;IELASI, FEDERICA
;
2015

Abstract

The paper analyses the pricing structure and level of current accounts for verifying the relative impact on customer satisfaction and customer loyalty
2015
ECONOMIC NOTES
44
75
100
Goal 9: Industry, Innovation, and Infrastructure
Goal 12: Responsible consumption and production
Bocchialini, Elisa; Ielasi, Federica; Rossolini, Monica
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Utilizza questo identificatore per citare o creare un link a questa risorsa: https://hdl.handle.net/2158/1089458
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