This work is part of the research in progress at different Italian destinations to understand which hotel activities fall within “revenue management”. Linked with these activities, the research aims to find out about the knowledge, skills, and abilities required. The focus of the present paper is on Bellaria-Igea Marina in the province of Rimini. The results can be useful scholars interested in investigating these aspects. Hotels in organizing revenue management activities can also make use of these results. Further, they would come handy during the selection and evaluation of revenue managers.
Role and Activities of Revenue Manager between Individual and Team Competencies: Empirical Evidence in a Tourist Destination / Varra, Lucia, Rossi, Claudio. - In: JOURNAL OF SERVICE SCIENCE AND MANAGEMENT. - ISSN 1940-9893. - STAMPA. - 12:(2019), pp. 832-858. [10.4236/jssm.2019.127057]
Role and Activities of Revenue Manager between Individual and Team Competencies: Empirical Evidence in a Tourist Destination.
Varra Lucia
;ROSSI, CLAUDIO
2019
Abstract
This work is part of the research in progress at different Italian destinations to understand which hotel activities fall within “revenue management”. Linked with these activities, the research aims to find out about the knowledge, skills, and abilities required. The focus of the present paper is on Bellaria-Igea Marina in the province of Rimini. The results can be useful scholars interested in investigating these aspects. Hotels in organizing revenue management activities can also make use of these results. Further, they would come handy during the selection and evaluation of revenue managers.File | Dimensione | Formato | |
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