The European population is getting older; many elderlies would like to live independently in their homes as long as possible. In this context, a robotic telepresence service could support the frail persons in their homes, empowering their social relationships. In this work, 10 frail elderly were asked to live with a telepresence robot (i.e. Double Robot), through which the formal caregiver could remotely visit and chat with them. A total of 169 days of field-test trial was evaluated before (TO) and after (TF) the tests with a multidimensional framework, including acceptance, usability, and expectation domains. The system was used for 2871 mins, and the results underline good usability- and acceptance- related domains (average score equals to 70.83 at TF) and expectation (average score equal to 67.01 at TF). Results remark that expectation could influence the potential and the real use of the robot. Additionally, a positive trend in the answers was identified between T0 and TF. Indeed, the evaluation of a system should envisage a complex, multidisciplinary and holistic approach, that may influence the success or failure of the robot's purpose, if not properly analysed during the evaluation and design phase.

Multidimensional evaluation of telepresence robot: results from a field trial / Laura Fiorini; Gianmaria Mancioppi; Claudia Becchimanzi; Alessandra Sorrentino; Mattia Pistolesi; Francesca Tosi; Filippo Cavallo;. - ELETTRONICO. - (2020), pp. 0-0. (Intervento presentato al convegno 29th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN) tenutosi a Napoli nel 31 agosto - 4 settembre 2020) [10.1109/RO-MAN47096.2020.9223467].

Multidimensional evaluation of telepresence robot: results from a field trial

Laura Fiorini;Claudia Becchimanzi
;
Mattia Pistolesi
;
Francesca Tosi
;
Filippo Cavallo
2020

Abstract

The European population is getting older; many elderlies would like to live independently in their homes as long as possible. In this context, a robotic telepresence service could support the frail persons in their homes, empowering their social relationships. In this work, 10 frail elderly were asked to live with a telepresence robot (i.e. Double Robot), through which the formal caregiver could remotely visit and chat with them. A total of 169 days of field-test trial was evaluated before (TO) and after (TF) the tests with a multidimensional framework, including acceptance, usability, and expectation domains. The system was used for 2871 mins, and the results underline good usability- and acceptance- related domains (average score equals to 70.83 at TF) and expectation (average score equal to 67.01 at TF). Results remark that expectation could influence the potential and the real use of the robot. Additionally, a positive trend in the answers was identified between T0 and TF. Indeed, the evaluation of a system should envisage a complex, multidisciplinary and holistic approach, that may influence the success or failure of the robot's purpose, if not properly analysed during the evaluation and design phase.
2020
2020 29th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
29th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
Napoli
31 agosto - 4 settembre 2020
Goal 3: Good health and well-being for people
Laura Fiorini; Gianmaria Mancioppi; Claudia Becchimanzi; Alessandra Sorrentino; Mattia Pistolesi; Francesca Tosi; Filippo Cavallo;
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Utilizza questo identificatore per citare o creare un link a questa risorsa: https://hdl.handle.net/2158/1216489
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