PATIENT SAFETY RECOMMENDATIONS FOR COVID-19 EPIDEMIC OUTBREAK

On the basis of reports and questions forwarded to the Clinical Risk Managers of the Italian Network for Health Safety (INSH) from physicians working on the front line, a series of recommendations have been developed referring to documents and papers published by national institutions (ISS) and Italian and international scientific societies and journals. We have arranged the process to describe organising the work system according to the SEIPS Human Factors approach (1). 1. Assess the work system • Team and organisation culture and communication • Environment • Tasks required and skills to complete tasks • Equipment for patient care and to protect staff • The people needed to provide care • The patients who will receive care 2. Develop reliable processes of care 3. Measure the outcomes of care The document is work in progress and will be subject to updates by all professionals on a continuing basis. We appreciate and welcome the contribution of all those involved in COVID-19, both providers of care and patients who have received care.