Abstract: this paper presents the results of a simulation study concerned with the design of a service delivery system. In particular the paper shows how discrete event simulation has been used to assess if the service delivery system of a leading supplier in the aerospace industry, will be able to comply, over the time, with the stringent requirements of a contract recently signed with one of its key customers.
Applying discrete event simulation to the design of a service delivery system in the aerospace industry: a case study / F. Visintin; I. Porcelli; A. Ghini. - ELETTRONICO. - Proceedings of the 14th IFAC Symposium on Information Control Problems in Manufacturing Bucharest, Romania, May 23-25, 2012:(2012), pp. 1678-1683. (Intervento presentato al convegno 14th IFAC Symposium on Information Control Problems in Manufacturing tenutosi a Bucharest nel 23-25) [10.3182/20120523-3-RO-2023.00339].
Applying discrete event simulation to the design of a service delivery system in the aerospace industry: a case study
VISINTIN, FILIPPO;PORCELLI, ISABELLA;
2012
Abstract
Abstract: this paper presents the results of a simulation study concerned with the design of a service delivery system. In particular the paper shows how discrete event simulation has been used to assess if the service delivery system of a leading supplier in the aerospace industry, will be able to comply, over the time, with the stringent requirements of a contract recently signed with one of its key customers.
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