This study aimed to analyze the vocal behavior in call center operators and search for correlations between the daily voice dose and the self-perceived voice-related handicap.
Ambulatory Phonation Monitoring in a Sample of 92 Call Center Operators / Giovanna Cantarella; Elisabetta Iofrida; Paola Boria; Simone Giordano; Oriana Binatti; Lorenzo Pignataro; Claudia Manfredi; Stella Forti; Philippe Dejonckere. - In: JOURNAL OF VOICE. - ISSN 0892-1997. - STAMPA. - 28:(2014), pp. 393.e1-393.e6. [10.1016/j.jvoice.2013.10.002]
Ambulatory Phonation Monitoring in a Sample of 92 Call Center Operators
MANFREDI, CLAUDIA;
2014
Abstract
This study aimed to analyze the vocal behavior in call center operators and search for correlations between the daily voice dose and the self-perceived voice-related handicap.
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