Earnings calls: exploring an emerging financial reporting genre

Recent advances in Information and Communication Technology (ICT) have had a strong impact on how members of the global financial community interact. In particular, communications for purposes of financial disclosure have evolved from traditional written reports or oral presentations to new ICT-driven forms. This study describes the generic profile of earnings calls, that is, conference calls during which company executives present periodic financial results to investment analysts connected via telephone and the Internet. A qualitative discourse analysis performed on the transcripts of 20 earnings calls revealed a rather consistent structural patterning, as well as evidence of intertextuality and interdiscursivity that shows how the financial community has shaped its own distinctive communicative practices. For additional interpretive insights, a professional informant from the financial sector was consulted. These findings enhance our understanding of a spoken genre that is destined to play an increasingly important role in corporate financial disclosure.