Collaborative services as trigger for a sustainable culture: two case studies

The paper proposes a research carried out in the field of Service Design for Collaborative Services, through the development of two university research projects and with the aim of advancing the sustainable culture. Nowadays collaborative and peer-to-peer systems are facilitated by the democratisation of technologies, therefore, the research investigated the opportunities of those systems to provide the empowerment of their users, in terms of green, soft and hard skills, and achieve a sustainable emancipation from the bottom. In this dimension, is emerging the capability of Service Design to activate inedit connections and provide new collaborative and sustainable networks. Two collaborative platform projects are here presented: Make!T Different and Restart. The first enables the use of environmental assessment tools in the context of non-expert design, while the second promotes social sustainability in the creation of social and solidarity-based enterprises in the Maghreb region.