Non-Fungible Token on Blockchain for Facility Management: A Process Model

In recent years, Facility Management has experienced an important technological and methodological evolution, driven by the development and adoption of Building Infor-mation Modeling, CAFM and CMMS software. This has resulted in more effective and efficient processes, enhancing Risk Management and Asset Management strategies. However, challenges persist in many contexts regarding asset management, maintenance, intervention traceability, and management transparency. This research aims to explore new areas and technologies promising new paradigms and a radical evolution of processes within Facility Management. Specifically, the topic of blockchain and Non-Fungible Tokens is addressed as a tool to ensure traceability, enhance monitoring, and facilitate asset maintenance. In reference to International (ISO, BOMA) and European (EN) Technical Standards for Facility Management, an asset management process model integrating the use of NFTs on the blockchain is developed: technical and practical aspects for its implementation are evaluated, along with strategies for metadata utilization and potential developments.